Avoid Carpet Cleaning Rip-Offs
RIP-OFF #1: UNBELIEVABLY LOW PRICE.
To some degree, all of us are attracted by low price because we want to work within a budget. But
some carpet cleaners use price as the bait for their false and misleading advertising. They offer a
cheap price–usually between $6.95 and $20.00 per room–and then, once they’re in your home, they
pressure you into buying “add-ons.” It’s as if you were buying a car and found that the dealer was
charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some
unethical carpet cleaners would like you to believe. We clearly communicate up front what our costs are and never ever pressure you in your home.
RIP-OFF #2: BAIT AND SWITCH.
Dual process carpet cleaning describes the process of shampooing or heavy preconditioning,
followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual
process as a bait-and-switch technique. Here’s how it’s done: first, they “bait” you with a basic
cleaning (single process) at an unbelievably low price. Then, when you call, they try to “switch” you to
more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service,
you’ll likely receive poor workmanship using little or no chemical, and they will not guarantee their
work. Or they won't even show up to clean your carpets, your time is valuable and we will always respect that.
RIP-OFF #3: UNSUPPORTED CLAIMS. “THIS CLEANING METHOD IS THE BEST.”
You’ll read this in almost every ad. You’ll hear this from virtually every carpet cleaner. Remember
this: Not all carpet cleaners are created equal, so before you choose a carpet cleaner, identify your
objectives and do some research. Then select the method that best reaches your objectives. Read the reviews. Selecting a professional ethical carpet cleaner is far more important than the method.
RIP-OFF #4: OUTDATED BELIEFS. “HOT WATER IS THE ONLY WAY TO CLEAN CARPET.”
Years ago, many people believed this was true because hot water extraction, or “steam cleaning”,
was the only method they knew. But we know it’s false. There are several carpet cleaning methods
to choose from – among them are dry powder, bonnet cleaning, steam cleaning…. and the VonSchrader Low Moisture
Extraction System which we offer to our customers as our exclusive process for cleaning carpet and upholstery.